Reference

Questions We Actually Get — Answered

If something about your account, a deposit, or a withdrawal isn't clicking, you're in the right place. We've pulled the real questions — the ones that come through support every week — and given them clear, direct answers so you can move on and…

Account setupPayPal & Venmo depositsPlay+ withdrawalsState eligibilityIdentity verification
Explore the Lobby Read FAQ
alldaywager Questions We Actually Get — Answered
WHY THESE ANSWERS HOLD UP

How We Keep This FAQ Accurate

An FAQ is only worth reading if the answers reflect how the platform actually works today. Here's what keeps this one grounded.

Written by the team that runs payments

The deposit and withdrawal answers come directly from the ops team handling PayPal, Venmo and Play+ processing — not from a generic content template.

Reviewed when payment flows change

When a payment rail updates its verification or transfer flow, we revisit the relevant FAQ answers so the steps you read match the steps you'll actually see.

Account-specific questions escalated

If your situation differs from the standard answer, live chat connects you to a support agent who can pull your account details and give you a specific response.

State eligibility kept current

Access depends on state law. The eligibility answer reflects how availability works under current state-by-state regulation — we don't overstate reach we don't have.

alldaywager What This FAQ Actually Covers

What This FAQ Actually Covers

Most FAQ pages bury the useful stuff under a wall of generic text. We wrote this one differently. Every question below came from real account holders — people working through their first PayPal deposit, checking whether Venmo transfers clear before a Sunday NFL slate, or figuring out why verification held up a withdrawal. The answers are operational: actual steps, actual payment rails,

actual account behavior. If you're setting up for the first time, start with the account and deposit sections. If something went sideways mid-session, the withdrawal and verification answers will sort it out faster than a support ticket. And if you're not sure whether your state is covered, the eligibility question covers how access works under state law. For anything this page doesn't

address, our live chat support is the fastest path to a real answer.

  • PayPal
  • Venmo
  • Play+
WHEN YOU NEED HELP

How to Reach Us With Your Question

The FAQ handles the most common scenarios, but some account situations need a live set of eyes. Here's how to get there fast when you need a real answer rather than a search.

Live Chat Open the chat icon from any page in your account. It connects you directly to our support team — no bots, no scripted loops for account and payment questions.
Email Support Use the email form in your account settings for document submissions, identity verification follow-ups, or anything that needs a written record attached.
Account Help Center The Help Center inside your account dashboard surfaces answers sorted by deposit method, withdrawal status and verification stage — faster than browsing from scratch.

What the Account Setup Looks Like

Local payment rails: PayPal, Venmo, Play+
Encrypted account and payment sessions
Full account access on iOS and Android browsers
Availability depends on eligible state law

Frequently Asked Questions

These are the questions our support team fields most often. If your state is eligible and your account is verified, most of these have a short, practical answer.

Head to the Cashier tab after logging in, select PayPal, enter your deposit amount and confirm through your PayPal app. The funds appear in your account wallet once PayPal authorizes the transfer — no manual steps needed after that.

Yes, Venmo is available as a deposit method where your state is eligible. Select Venmo in the Cashier, follow the transfer prompt, and confirm with your Venmo PIN. It moves through the same payment path as PayPal.

Play+ is a prepaid card linked to your account wallet. You can load it from your balance and spend it anywhere prepaid cards are accepted, or transfer back to your bank. It's useful when you want your funds accessible without waiting on a bank transfer.

Access depends on your state's law and which states are currently eligible. When you create an account, your state is checked automatically. If your state isn't supported yet, you'll see a clear message at that step.

Withdrawals trigger an identity check the first time, or when the amount crosses a review threshold. Upload a government-issued ID through your account settings. Once reviewed, the funds are released to your selected payment method.

Accepted bets appear instantly under the My Bets tab with a confirmation number. If a same-game parlay leg is rejected due to a line change, you'll see a prompt to review and resubmit before the wager locks in.
Reference

FAQ

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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